Please use this identifier to cite or link to this item: http://buratest.brunel.ac.uk/handle/2438/8502
Full metadata record
DC FieldValueLanguage
dc.contributor.authorAlalwany, H-
dc.contributor.authorAlahmari, A-
dc.date.accessioned2014-05-21T09:59:27Z-
dc.date.available2014-05-21T09:59:27Z-
dc.date.issued2007-
dc.identifier.citationEuropean and Mediterranean Conference on Information Systems, (EMCIS 2007), Valencia, Spain, 2007en_US
dc.identifier.isbn978-84-8363-184-3-
dc.identifier.urihttp://www.iseing.org/emcis/emcis2007/_private/proceedings.htmen
dc.identifier.urihttp://bura.brunel.ac.uk/handle/2438/8502-
dc.description.abstractThe e-government field is growing to a considerable size, both in its contents and position with respect to other research fields. The government to citizen segment of egovernment is taking the lead in terms of its importance and size. Like the evaluation of all other information systems initiatives, the evaluation of egovernments in both theory and practice has proved to be important but complex. The complexity of evaluation is mostly due to the multiple perspectives involved, the difficulties of quantifying benefits, and the social and technical context of use. The importance of e-government evaluation is due to the enormous investment of governments on delivering e-government services, and to the considerable pace of growing in the e-government field. However, despite the importance of the evaluation of e-government services, literature shows that e-government evaluation is still an immature area in terms of development and management. This work is part of a research effort that aims to develop a holistic evaluation framework for e-government systems. The main aim of this paper is to investigate the citizen’ perspective in evaluating e-government services, and present a set of evaluating factors that influence citizens’ utilization of e-government services. These evaluation factors can serve as part of an e-government evaluation framework. Moreover, the evaluation factors can also be used as means of providing valuable feedback for the planning of future egovernment initiatives.en_US
dc.language.isoenen_US
dc.subjectEvaluation factorsen_US
dc.subjecte-Governmenten_US
dc.subjectCitizen’s perspectiveen_US
dc.subjectE-government evaluationen_US
dc.subjectEvaluation frameworken_US
dc.titleE-Government evaluation factors: Citizen’s perspectiveen_US
dc.typeArticleen_US
pubs.organisational-data/Brunel-
pubs.organisational-data/Brunel/Brunel Active Staff-
pubs.organisational-data/Brunel/Brunel Active Staff/Brunel Business School-
pubs.organisational-data/Brunel/Brunel Active Staff/Brunel Business School/Business-
pubs.organisational-data/Brunel/University Research Centres and Groups-
pubs.organisational-data/Brunel/University Research Centres and Groups/School of Information Systems, Computing and Mathematics - URCs and Groups-
pubs.organisational-data/Brunel/University Research Centres and Groups/School of Information Systems, Computing and Mathematics - URCs and Groups/Centre for Information Systems Research-
Appears in Collections:Business and Management
Brunel Business School Research Papers

Files in This Item:
File Description SizeFormat 
Fulltext.pdf81.45 kBAdobe PDFView/Open


Items in BURA are protected by copyright, with all rights reserved, unless otherwise indicated.