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Title: The impact of knowledge management processes on organisational performance
Authors: Tubigi, MA
Alshawi, SN
Keywords: Knowledge;Knowledge management processes;Organisational performance
Issue Date: 2012
Publisher: Brunel University
Citation: Online Proceedings of the European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS) Accepted Refereed Papers, 2012, 7-8 June, Hotel Vier Jahreszeiten Maximilianstra├če, Munich, Germany
Abstract: In today's increasingly competitive business environment, the use of knowledge to gain a competitive advantage has become a serious concern for all organisations. However, despite the increasing number of studies relating to Knowledge Management (KM) in developed countries, few studies have explored this issue within the context of developing countries. Moreover, some industries have been affected more acutely than others in the transition to a knowledge-based economy. Towards covering this gap, this study aims at investigating the impact of Knowledge Management processes on Organisational Performance (OP). In this paper, the authors propose a conceptual model through an in-depth investigation of the previous and current studies in the area of Knowledge Management and Organisational Performance. Through an extensive classification of Knowledge Management processes, the proposed model explores the impact of each Knowledge Management process on improving the level of Organisational Performance. It is envisaged that this model can play a role in guiding the process of Knowledge Management implementation in order to maximise the beneficial effects of Knowledge Management processes on Organisational Performance.
Description: Copyright @ 2012 ISEing.
ISBN: 978-1-908549-03-7
Appears in Collections:Business and Management
Brunel Business School Research Papers

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