Please use this identifier to cite or link to this item: http://buratest.brunel.ac.uk/handle/2438/8247
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dc.contributor.authorClear, F-
dc.contributor.authorDyerson, R-
dc.contributor.authorHarindranath, G-
dc.contributor.authorHarris, L-
dc.contributor.authorRae, A-
dc.date.accessioned2014-04-03T10:35:18Z-
dc.date.available2014-04-03T10:35:18Z-
dc.date.issued2012-
dc.identifier.citationJournal of Small Business and Enterprise Development, 19(4), 687 - 711, 2012en_US
dc.identifier.issn1462-6004-
dc.identifier.urihttp://www.emeraldinsight.com/journals.htm?articleid=17062904en
dc.identifier.urihttp://bura.brunel.ac.uk/handle/2438/8247-
dc.descriptionThis is the author's final version of the article. This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.en_US
dc.descriptionThis article was chosen as a Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence 2013.en
dc.description.abstractPurpose – The paper aims to report on an exploratory study into how small businesses use Web 2.0 information and communication technologies (ICT) to work collaboratively with other small businesses. The study had two aims: to investigate the benefits available from the use of Web 2.0 in small business collaborations, and to characterize the different types of such online collaborations. Design/methodology/approach – The research uses a qualitative case study methodology based on semi-structured interviews with the owner-managers of 12 UK-based small companies in the business services sector who are early adopters of Web 2.0 technologies. Findings – Benefits from the use of Web 2.0 are categorized as lifestyle benefits, internal operational efficiency, enhanced capability, external communications and enhanced service offerings. A 2×2 framework is developed to categorize small business collaborations using the dimensions of the basis for inter-organizational collaboration (control vs cooperation) and the level of Web 2.0 ICT use (simple vs sophisticated). Research limitations/implications – A small number of firms of similar size, sector and location were studied, which limits generalizability. Nonetheless, the results offer a pointer to the likely future use of Web 2.0 tools by other small businesses. Practical implications – The research provides evidence of the attraction and potential of Web 2.0 for collaborations between small businesses. Originality/value – The paper is one of the first to report on use of Web 2.0 ICT in collaborative working between small businesses. It will be of interest to those seeking a better understanding of the potential of Web 2.0 in the small business community.en_US
dc.description.sponsorshipWestFocusen_US
dc.language.isoenen_US
dc.publisherEmerald Group Publishing Limiteden_US
dc.subjectSmall business networksen_US
dc.subjectWeb 2.0en_US
dc.subjectInformation and communications technologyen_US
dc.subjectCollaborationen_US
dc.subjectSmall enterprisesen_US
dc.subjectBusiness developmenten_US
dc.titleWeb 2.0 and micro-businesses: An exploratory investigationen_US
dc.typeArticleen_US
dc.identifier.doihttp://dx.doi.org/10.1108/14626001211277479-
pubs.organisational-data/Brunel-
pubs.organisational-data/Brunel/Brunel Active Staff-
pubs.organisational-data/Brunel/Brunel Active Staff/Brunel Business School-
pubs.organisational-data/Brunel/Brunel Active Staff/Brunel Business School/Business-
pubs.organisational-data/Brunel/University Research Centres and Groups-
pubs.organisational-data/Brunel/University Research Centres and Groups/Brunel Business School - URCs and Groups-
pubs.organisational-data/Brunel/University Research Centres and Groups/Brunel Business School - URCs and Groups/Centre for Research into Entrepreneurship, International Business and Innovation in Emerging Markets-
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