Please use this identifier to cite or link to this item: http://buratest.brunel.ac.uk/handle/2438/1584
Full metadata record
DC FieldValueLanguage
dc.contributor.authorStanton, NA-
dc.contributor.authorAshleigh, M-
dc.coverage.spatial19en
dc.date.accessioned2008-02-04T11:46:27Z-
dc.date.available2008-02-04T11:46:27Z-
dc.date.issued2000-
dc.identifier.citationErgonomics. 43 (8): 1190-1209en
dc.identifier.issn1366-5847-
dc.identifier.urihttp://bura.brunel.ac.uk/handle/2438/1584-
dc.description.abstractThis paper presents a case study of an investigation into team behaviour in an energy distribution company. The main aim was to investigate the impact of major changes in the company on system performance, comprising human and technical elements. A socio-technical systems approach was adopted. There were main differences between the teams investigated in the study: the time of year each control room was studied (i.e. summer or winter),the stage of development each team was in (i.e. < 3 months or > 10 months), and the team structure (i.e. hierarchical or heterarchical). In all other respects the control rooms were the same: employing the same technology and within the same organization. The main findings were: the teams studied in the winter months were engaged in more `planning’ and `awareness’ type of activities than those studies in the summer months. Newer teams seem to be engaged in more sharing of information than older teams, which maybe indicative of the development process. One of the hierarchical teams was engaged in more `system-driven’ activities than the heterarchical team studied at the same time of year. Finally, in general, the heterarchical team perceived a greater degree of team working culture than its hierarchical counterparts. This applied research project confirms findings from laboratory research and emphasizes the importance of involving ergonomics in the design of team working in human supervisory control.en
dc.format.extent552279 bytes-
dc.format.mimetypeapplication/pdf-
dc.language.isoen-
dc.publisherTaylor & Francisen
dc.subjectControl roomsen
dc.subjectTeam structureen
dc.subjectTeam cultureen
dc.subjectSystems analysisen
dc.titleA field study of team working in a new human supervisory control systemen
dc.typeResearch Paperen
dc.identifier.doihttp://dx.doi.org/10.1080/00140130050084941-
Appears in Collections:Design
Ergonomics
Dept of Design Research Papers



Items in BURA are protected by copyright, with all rights reserved, unless otherwise indicated.