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dc.contributor.authorSivarajah, U-
dc.contributor.authorWeerakkody, V-
dc.contributor.authorIrani, Z-
dc.coverage.spatialSwansea, Wales, UK-
dc.identifier.citationIFIP Conference on e-Business, e-Services and e-Society, Wales, UK, (13-15 September 2016)en_US
dc.description.abstractPublic administration has endured signification transformation over the last decade enabled largely through Information and Communication Technology. In recent times, second generation web technologies (Web 2.0) such as social media and net-working sites are increasingly being used by governments for its digital activities rang-ing from public relations to knowledge management. However, as Web 2.0 technolo-gies are more interactive than the traditional models of information provision or crea-tion of digital services, these technologies have brought about a new set of opportunities and challenges to those government authorities. This study draws on the extant litera-ture to examine the opportunities that Web 2.0 technologies offer to public authorities and the challenges they may need to overcome when integrating these technologies into their work practices.en_US
dc.sourceIFIP Conference on e-Business, e-Services and e-Society-
dc.sourceIFIP Conference on e-Business, e-Services and e-Society-
dc.subjectWeb 2.0en_US
dc.subjectSocial mediaen_US
dc.subjectDigital governmenten_US
dc.titleOpportunities and Challenges of using Web 2.0 Technologies in Government: A Conceptual Reviewen_US
dc.typeConference Paperen_US
Appears in Collections:Brunel Business School Research Papers

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