Please use this identifier to cite or link to this item: http://buratest.brunel.ac.uk/handle/2438/9548
Title: A qualitative study of stakeholders' perspectives on the social network service environment
Authors: Macredie, R
Kim, H
Giacomin, J
Keywords: Ethical issue;Qualitative interview;Social network service
Issue Date: 2014
Publisher: Taylor & Francis
Citation: International Journal of Human-Computer Interaction, 30 (12): 965-976, (13 October 2014)
Abstract: Over two billion people are using the Internet at present, assisted by the mediating activities of software agents which deal with the diversity and complexity of information. There are, however, ethical issues due to the monitoring-and-surveillance, data mining and autonomous nature of software agents. Considering the context, this study aims to comprehend stakeholders' perspectives on the social network service environment in order to identify the main considerations for the design of software agents in social network services in the near future. Twenty-one stakeholders, belonging to three key stakeholder groups, were recruited using a purposive sampling strategy for unstandardised semi-structured e-mail interviews. The interview data were analysed using a qualitative content analysis method. It was possible to identify three main considerations for the design of software agents in social network services, which were classified into the following categories: comprehensive understanding of users' perception of privacy, user type recognition algorithms for software agent development and existing software agents enhancement.
URI: http://www.tandfonline.com/doi/abs/10.1080/10447318.2014.925383#.VJKcKjZFB9A
http://bura.brunel.ac.uk/handle/2438/9548
DOI: http://dx.doi.org/10.1080/10447318.2014.925383
ISSN: 1532-7590
Appears in Collections:Dept of Design Research Papers

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